Polices

Cancellations and Late Arrivals:

Out of respect for my business and for wait-listed clients, I honor a firm 48 hour cancellation policy. Please understand, when I reserve a block of time especially for you, I am turning away other clients to keep your time slot secured.. Violators of this policy are subject to a fee of 50% of the service total before rebooking your appointment. Guests who cancel within 24 hours of their appointment will no longer be allowed to schedule appointments in advance.

New Guests who no-show will not be able to reschedule their appointment.

If you are running late, please contact me as soon as possible by texting 404-530-9258. If you are more than 15 minutes late to your appointment, I will do my best to accommodate you, however, out of respect to all of my guests with scheduled appointments, I cannot guarantee the full service scheduled will be performed and may result in eliminating services and/or a rescheduling fee. Multiple late appointments will result in a Late Fee of $25 will be added to your service total.

FUTURE APPOINTMENT CANCELLATION POLICY:

In order to continue providing the best possible scheduling options to my guests, I do require 24 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 24 hours' notice, a $25 per service canceled fee does apply and will be due before a new appointment is scheduled

SERVICE RE-DO & RETAIL RETURN POLICY:

I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know within 7 days of your visit and I'm happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, I will accept retail exchanges at full credit for 14 days from your initial purchase. Please select below if you agree to these terms and would like to continue with services today.